Service Agreement
Transparent policies for worry-free adventures. Last Updated: February 2026
Payment & Fees
Direct Payment
No service fees for Bank Transfers (BDO/BPI) or GCash.
PayPal / Credit Card
We accept PayPal with a 4.5% Service Fee added to the total. This fee is non-refundable.
PayPal Fee Calculator
The Khamba Advantage: We handle hotel validation! No personal credit card need at check-in for the room rate.
Tour Packages
Joiner Tour Policy
Joiner tours (Baguio, Ilocos, Sagada, etc.) require a minimum number of participants to proceed. If the quota isn't met, we may reschedule your trip or offer a full refund.
Airfare & Flights
Live Airfare Alert
⚠️ Prices are dynamic and subject to change until ticketed.
Dynamic Pricing
Airfare prices fluctuate based on airline demand. A quote is valid only at the time of inquiry.
Promo Restrictions
Most promo fares (Piso Fare, Seat Sales) are strictly non-refundable and non-transferable.
Name Accuracy
Double-check names against IDs. Airline penalties for corrections are client's responsibility.
International & Visas
Passport Validity: Must be valid for at least 6 months beyond travel dates.
Visa Assistance
We provide expert assistance for visa applications (Japan, Korea, US, Schengen, etc.).
- We assist with documentation and scheduling.
- Final approval is solely up to the Embassy/DFA.
- Service fees are non-refundable regardless of outcome.
Have specific questions about your booking?
Contact Support